• Royal Mail Tracked Service (£3.99) - delivery takes 2-3 working days.
• Royal Mail Express Tracked Service (£5.99) - delivery takes 1-2 working days.
• Orders £60+ qualify for Free Standard Tracked Delivery
• Anything ordered before 2pm will be sent out that day.
• Orders placed after 2pm will be dispatched the following day (excluding weekends and bank holidays).
• ** These timescales cannot be guaranteed once the item is with Royal Mail **

The shipping costs will vary depending on the country that the goods are being delivered to. Please see our page Shipping & Returns for more information.

The majority of UK orders are sent out with the Royal Mail's Tracked service. Upon your item being dispatched, a tracking number will be added to your order; with this you can check your parcels delivery status.This is a 2-3 working day delivery service. We also use DPD for a majority of international orders.

Once your item has been processed you should receive a tracking number. The tracking number can be used on the Royal Mail tracking website to find out the delivery status of your item. https://www.royalmail.com/track-your-item

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

If you haven’t received an email to say your order has been dispatched, please contact us immediately and we should be able to cancel your order. If the item has already been processed unfortunately there is nothing else we can do, once you receive your order please send the item back to us. Customer Services: 0345 498 9628

The returns address will be located on the returns slip on the bottom of your invoice.

Please email us at info@BluntsShoes.com or alternatively call us on 0345 498 9628. Please note we will normally request for a photograph to be provided via email. We would then send you our FREE post address to send your item back.

If you order hasn’t yet been dispatched, please contact our Customer Services immediately: email with photo proof to info@bluntsshoes.com or call us on: 0345 498 9628

Our search is the perfect and fastest tool to help you find exactly what you’re looking for. There are two types of search options on our store.

1: Tick Box’s to search for Brand, Size, Colour, Fit, Material, Fastening and Price.

2: Top Menu Bar Search box to search for a specific style.

If you're searching for a product you'll need to use the search bar at the top of the page. We've also got a full list of the brands we stock which you can browse to see if we've got your favourite.

Just click on the Size Guide button on each product page. Generic Size Guide

All major credit/debit cards are accepted.

We also use PayPal, Braintree, Klarna Payments and Apple Pay.

Pay later with Klarna is a payment method which allows you to buy now and pay later, meaning you only have to pay for the items that you keep. View the page below for more information on Klarna payments.
https://www.bluntsshoes.com/klarna/

Pay later in 3 interest-free instalments will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. View the page below for more information on Klarna payments.
https://www.bluntsshoes.com/klarna/

During the checkout process after entering your billing and delivery address you will see a box saying (REDEEM A GIFT CERTIFICATE OR COUPON) please enter your promotional code here and click apply. The relevant discount will then be applied to your grand total shopping chart.

We accept Apple Pay as a payment method for selected countries. If Apple Pay is available for your country, you will see this payment option at checkout. You can pay with Apple Pay using a Visa, MasterCard or American Express card.

You can checkout as a guest but we recommend you create an account.

The benefits of creating a Blunts Shoes account are so you can view your order history, create wish lists and save items for later. Account holders are also given all the latest information on special offers and competitions. You can also save address for quicker checkout time on your next visit to BluntsShoes.com

Please click my account at the top of the page and then click forgot your password. This will then ask for your account email address for a password reset to be forwarded to you. You should receive an email within 5-10 minutes, if you haven’t received anything please email us at info@bluntsshoes.com

If you're having problems, contact our Customer Care Team with the following information:
As much detail as you can about the issue
Screenshots of any error messages you receive
Which web browser you're using (e.g. Firefox, Chrome, Safari etc.)

Online is what we do best at BluntsShoes.com as this way, we can best handle your customer care enquiries. Please visit our Contact Us page to send us a message or please feel free to use our live chat option, you will be able to have queries answered quicker.

You can call our Customer Care team on 01562 519456. Open Mon - Fri 9:00am until 4:30pm.

Yes and it's easy and convenient to send us a direct message via one of our social media platforms, we endeavour to respond to all enquires within one working day.